The Tenants Union operates a drop-in counseling clinic for non-members as wells as members. Hours for the clinic include daytime, evening and weekend hours. Since the actual hours can vary each week, tenants should check our drop in schedule or call 415-282-6622 for the schedule right before coming. Counselors are trained to answer virtually any question regarding your rights as a tenant or subtenant.
Since the Tenants Union is a membership supported organization, we ask that non-members make a donation when they come in (no one is turned away for lack of funds). Or you can join (and get our handbook and access to phone counseling). Unfortunately, we do not have the capacity to counsel by email.
Please note: If you are a master tenant seeking help in evicting a subtenant, we can not provide you with counseling. We suggest you contact a landlord attorney. Also, if you have been served with a “Summons & Complaint For Unlawful Detainer,” we will not be able to help. Bring it and all your paperwork to the Eviction Defense Collaborative. Click here for the Eviction Defense Collaborative’s website.
Please plan to arrive so there’s adequate time for the counselor to discuss your case with you before the shift ends; final shifts of the day or shifts followed by a break may close early if waiting room is filled up. Busy shifts may require waiting for more than an hour, so bring something to do. The best time to come is in the middle of a long stretch of open hours.
All counselors are volunteers and this schedule is subject to change on very short notice. Bring all relevant paper work (notices, letters, rental agreements, etc.).
Become a member online before you come in. Print and bring your receipt with you. In-Office Rates: $45 Regular, $30 Low Income, $60 Household, $80 Sustainer. (In-office rates do not include shipping of the handbook.)
Click here and download to fill out our intake form. Complete with your paperwork at home and bring a printed copy with the paperwork to the clinic.
Hours for July 29, 2016 – August 8, 2016
Languages in Addition to English: Spanish translation as noted below. Mandarin translation from 11:00 am – 4:00 pm Monday through Thursday except holidays and as noted below.
|Friday (7/29)||10:00 am – 12:30 pm, and 2:00 pm – 4:00 pm (Mandarin translation available)|
|Saturday (7/30)||10:00 am – 12:00 pm (consejos en español and Mandarin translation available)|
|Monday (8/1)||11:00 am – 6:00 pm|
|Tuesday (8/2)||11:00 am – 12:30 pm and 3:30 pm – 7:00 pm|
|Wednesday (8/3)||1:00 pm – 2:30 pm|
|Thursday (8/4)||12:30 pm – 3:30 pm and 4:30 pm – 7:30 pm|
|Friday (8/5)||10:00 am – 12:30 pm (consejos en español 10:00 am – 12:00 pm) and 2:00 pm – 4:00 pm (Mandarin translation available)|
|Saturday (8/6)||10:00 am – 12:00 pm (consejos en español and Mandarin translation available)|
|Monday (8/8)||11:00 am – 4:30 pm sharp and 5:00 pm – 6:30 pm|