The Tenants Union operates a drop-in counseling clinic for non-members and members. Hours for the clinic include daytime, evening and weekend hours. Since the actual hours can vary each week, tenants should check our drop in schedule or call 415-282-6622 for the schedule.
Counselors are trained to answer virtually any question regarding your rights as a tenant or sub-tenant. Please bring in all your paperwork (notices, letters, rental agreement, etc.).
Since the Tenants Union is a membership supported organization, we ask that non-members make a donation when they come in (no one is turned away for lack of funds). Or you can join (and get our handbook and access to phone counseling).
Please note: If you are a master tenant seeking help in evicting a subtenant, we can not provide you with counseling. We suggest you contact the Rent Board. Additionally, we do not counsel on how to do short-term rentals since they reduce the housing stock. Also, Airbnb had been operating illegally by not paying taxes and enriches investor Ron Conway who funds legislation and politicians against tenants.
If you have been served with a “Summons & Complaint For Unlawful Detainer,” we will not be able to help. Bring it and all your paperwork to the Eviction Defense Collaborative, 995 Market St., Suite 1200 (at 6th Street).
Tenants Union Counseling Hours
The hours can be viewed here or you can also get the counseling hours by calling 415-282-6622.
Capp runs parallel to Mission St.,1 block east; our cross street is 21st Street. Public Transportation: MUNI 14 (14L get off at 20th St.) or 49 buses; BART 16th or 24th St. stops. Parking is limited; public transportation or bicycle is better.
Before You Come In
Please plan to arrive so there’s adequate time for the counselor to discuss your case with you before the shift ends; final shifts of the day or shifts followed by a break may close early if waiting room is filled up. All counselors are volunteers and this schedule is subject to change on short notice; it’s a good idea to re-check the hours right before you plan to come for counseling.
Join online before you come in to save time.
(In-Office Rates Apply: $45 Regular, $30 Low Income, $60 Household, $80 Sustainer)
Please bring all relevant paperwork (notices, letters, rental agreements, etc.).
Click here to fill out our Online Intake Form–Complete and bring a printed copy with you to save time.